Frequently Asked questions
General questions
What is Tiger tech?
Tiger Tech is a trusted online tech store that offers high-quality, affordable gadgets and accessories such as smartwatches, AirPods, mobile accessories, charging cables, and other tech essentials.
We focus on 100% genuine products, fair pricing, and reliable customer service to give customers a smooth and secure shopping experience across Pakistan.
Is your product original and high quality?
Yes! We carefully source our product to ensure quality, durability, and great value for money.
Do you have a physical store?
Currently, we operate online only, but we deliver all across Pakistan from our base in Layyah
How can I contact your support team?
You can reach us anytime at modrenlifestyletiktok@gmail.com
or call03069784906for any queries.
How can I stay updated on new arrivals or discounts?
Follow us on our social media pages or subscribe to our newsletter for updates on new collections and exclusive offers.
🚚 Shipping & Delivery
Do you offer nationwide delivery?
Yes, we deliver to all major cities and towns across Pakistan.
How long does delivery take?
Delivery usually takes3–7 working days, depending on your location. Remote areas may take a bit longer.
How much does shipping cost?
Shipping charges depend on your location and the weight of your order. The final cost will be shown at checkout.
Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via SMS or email.
What happens if my order is delayed?
In rare cases of delays due to weather or courier issues, we’ll notify you immediately and ensure your order reaches you as soon as possible.
💳 Payment Related
What payment methods do you accept?
We currently acceptCash on Delivery (COD)
Is Cash on Delivery available everywhere?
Yes, COD is available in most parts of Pakistan. Some remote areas may require advance payment.
Is my payment information secure?
Absolutely. We use secure payment gateways and never store your sensitive payment details.
🔁 Return & Refunds
What is your return policy?
You can request a return within 1 to 2 days of receiving your order if the product is defective, damaged, or incorrect.
When will I receive my refund?
Once we receive and inspect the returned item, refunds are processed within3 to 7 working daysto your original payment method.